Terms and Conditions

Our responsibilities:

We promise to deliver to you, in exchange for our fee:

A day-by-day travel itinerary based on your requirements.
A chauffeur service to take you to the locations stated on your itinerary
Accommodation bookings for each night on your tour with us, as agreed

We do not:

Book flights or other travel to/from the UK.
Book car hire.

however we can provide advice on these, to allow you to book this directly.

Payment to Real England Tours can be made via:

1. Online payment using any of the following credit cards:

2. Bank Account transfer (in Pounds Sterling only)

Your responsibilities:

The web site www.realenglandtours.com exists to provide travel information to customers, as well as facilitate the booking of travel-related services.

You warrant that you are at least 18 years of age and agree to be financially responsible for all bookings made in your name via Real England Tours, including any minors (under 18 years old) living in your care.

You agree that all information supplied by you, or members of your household, in using the service provided by Real England Tours, via the web site or any other means of communication, are true and accurate.

Accommodation

We offer to book the accommodation on your behalf and in your name (see Payment below). It will be your responsibility to pay the balance due at the end of your stay in each place. We have no vested interest in the suppliers chosen, and thus do not make a mark-up in the price charged. The contract is between yourself and the establishment and additional terms and conditions will apply, for example see Cancellations below.

Payment

Once an itinerary has been agreed we will expect a deposit to be made in order to guarantee the booking. Please see our Payments page for full details and instructions on how to do this.

Cancellations and changes

Please be aware that under the terms and conditions of accommodation providers you may incur deposit losses or be expected to pay full costs if the cancellation is too close to the booked date. Each supplier will have their own terms and conditions but typically they will be:

Insurance

We strongly recommend that you take out full travel insurance so that if you do have to cancel for unforeseen circumstances you will be able to claim back any incurred expense, such as lost deposits. Please note that Real England Tours has no liability and will make no refund in the event of any delay, cancellation, over-booking, strike or other causes beyond our direct control, and have no responsibility for any additional expense, omissions, delays, re-routing or acts of any government or authority.

Copyright notice

All contents of this Web site are Copyright © 2007 Real England Tours.